Shipping Policy

• Orders Processing time is 4-5 business days for all the items available in shop and for customized order processing time depends on quantity, you will receive an email notification when your order has been shipped.

• Order Delivery time is 5-6 business days after we ship your order for domestic Parcels and international Parcels it’s 15-30 days depending on location.

• We offer Flat shipping Rates for international & domestic parcels. Please note all our parcels are trackable.

Return & Exchange Policy

• Timely Completion: We strive to complete your order on time as promised. However, if your order fails to get delivered on the specified date due to logistics issues, we cannot be held responsible, and no refund will be provided.

• Delivery Timeframe: Our standard delivery timeframe is 4-6 days, but in exceptional cases, it may take 8-10 days. If you require faster shipping, please mention it at the time of placing your order, and we will make every effort to accommodate your request. We can utilize faster shipping methods or any other convenient method as stated by you to expedite the delivery process.

• No Refund for Delayed Delivery: We want to emphasize that no refund will be provided for delayed delivery under any circumstances.
• Customized Orders: For customized orders, which are made specifically based on customers’ demands, no refund will be provided, as these items are tailored to your specific requirements.
• Damaged or Lost Parcels: In the unfortunate event of a damaged or lost parcel during transit, we will gladly resend you the same parcel at no additional cost. However, please note that no refund will be provided in such cases.

Please be aware that our policy strictly states that no refunds are provided in any situation. We encourage you to carefully consider these terms before placing your order.

In conclusion, we would like to emphasize that as a small business, we are dedicated to providing the best service and highest quality products. We take pride in the fact that we have never received any complaints regarding the quality of our products.

While we strive to ensure that mistakes are minimized, if any errors occur on our end, we will make every effort to compensate you appropriately. However, it’s important to note that our policy does not include providing refunds.

We appreciate your understanding and support as we work diligently to meet and exceed your expectations. Your satisfaction is our top priority, and we will continue to go above and beyond to deliver exceptional products and service.

Thank you for choosing @mystudiopen.